Delivery conditions

Time of delivery

Flower delivery is not possible earlier, than 2 hours after confirmation of order and just in case the order is paid with credit card, or cash on delivery.

 

If the order value is less than 400 CZK, we add a handling fee 100 CZK.

 

If you pay on bank account, the flowers cannot be delivered earlier, than the payment confirmation from our bank is received.

 

In case we are not able to deliver your order due to the recipient absence you will be informed immediately. 

 

You can choose among two possibilities how to deliver flowers: in time interval, or on exact time (extra charged by 100Kč).

 

In the first case, we deliver flowers from Monday to Friday in time zones:

  • 9 a.m. - 1 p.m.,
  • 1 p.m. - 7 p.m.

on Saturday:

  • 9 a.m. - 1 p.m.,
  • 1 p.m. - 3 p.m.

on Sunday is closed.

We recommend you to write exact time of delivery to the "Customer comment", it might help us to "catch" better the presentee person on time (but the exact time is not guaranteed, only delivery in time zone is guaranteed).

 

In the second case, we guarantee the exact time of delivery on minutes, but this service is charged extra by 100 CZK (approximately 4 EUR). 

Price for delivery

For Brno is free of charge! We deliver flowers in Brno-city and in area to 50 km faraway from our local branch located at Vesela 22, Brno. Price for delivery is 6 CZK (approximately 0,24 EUR) per 1 km. Provided the delivery distance does not exceed 10 km from our local branch the delivery is free of charge. When the total amount for order is below 199 CZK (approximately 9 EUR), an extra fee 100 CZK (4 EUR) is charged. The distance for calculation of price of delivery is determined by Google Maps for car roads, exactly by the distance from our local branch at Vesela street, Brno to delivery address by car.

 

Delivery in case of presentee's absence at delivery address

If the delivery is not succesfull, we will contact recipient on his phone number which is very recommended to fill in during the order process and try to arrange other possibilities how to hand over flowers, but we are not obliged to deliver flowers on second address unless the second delivery is paid extra. If it is not possible to deliver flowers anyway, the flowers for the recipient will be available for picking up at our local store at Vesela 22 street, Brno for two days. After expiration of that period is the order considered as succesfull executed.

 

We don't sell any spirits and not deliver any alcohol to those under age of 18 and it is forbbiden.